4 - 5 September 2018
Park Hyatt Dubai, UAE

Gorkem Koseoglu

Global Head of Artificial Intelligence & Robotics
ING Group, Turkey

Driving global expansion at ING, the “Best Bank in the World” in 2017, according to Global Finance magazine, Görkem is the brains behind ING’s strategy to change the way banks do business.

Görkem is responsible for how ING can use new capabilities powered by robotics and AI to improve the customer experience and ING’s operations.

Having already launched a series of AI projects for trading analytics, customer support and transaction predictions, ING are a clear front-runner in embracing AI and robotics.


Hear Görkem Köseoğlu’s session

“Meet Marie: ING’s leading chatbot”



3:10 PM INTERNATIONAL TRAILBLAZER

Meet Marie: ING’s leading chatbot

  • How Marie deals with customer requests faster than ever
  • Predictive analytics, insights and recommendations


Check out the incredible speaker line-up to see who will be joining Gorkem.

Download The Latest Agenda